Entornointeligente.com / Fontana Limited, which operates the largest chain of pharmacies, thinks it can continue to adapt and grow earnings amid new variants of the coronavirus and related curfews.
The key is to allow customers various methods to shop safely, said CEO Anne Chang.
“We have found a way to respond to all the challenges associated with COVID-19,” she said, listing reduced work hours, reduction in consumer visits, plus the state of emergency curfews that were set up in designated areas as a crime-fighting measure, even before COVID-19 curfews.
“We found a way to allow consumers to shop on their terms, to trust us with their safety, and they responded favourably,” she said,
This includes providing kerbside pickup, e-commerce, and direct text orders via messaging app WhatsApp.
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LINK ORIGINAL: Jamaica Gleaner